End-to-End IT & Inbound BPO Solutions

Sunvani offers a complete suite of outsourced services designed to handle your customer interactions and IT operations professionally and efficiently.

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Inbound Call Center

Round-the-clock call handling for orders, inquiries, complaints and general customer support.

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Technical Helpdesk

Tier 1 and Tier 2 support for software, hardware and SaaS products with ticket resolution tracking.

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Customer Support Outsourcing

Email, live chat and voice support that keeps your customers satisfied and loyal.

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IT Managed Services

Infrastructure monitoring, network management and proactive IT support for your business.

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Order & Query Processing

Accurate order taking, data entry and query resolution handled by trained agents.

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Quality & Reporting

Real-time dashboards and QA monitoring to ensure consistent service quality.

Never Miss a Customer Call Again

Our trained agents handle high call volumes with consistent professionalism, ensuring every customer feels heard and valued — 24 hours a day, 7 days a week.

  • 24/7/365 call coverage
  • Multilingual agent support
  • Order taking & query resolution
  • Call recording & quality monitoring
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Fast, Reliable Technical Support

From troubleshooting to ticket escalation, our helpdesk team is trained to resolve technical issues quickly while keeping customers informed at every step.

  • Tier 1 & Tier 2 support coverage
  • Ticketing system integration
  • SLA-driven resolution times
  • Software, hardware & SaaS expertise
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Proactive IT Support for Your Business

We monitor, maintain and optimize your IT infrastructure so your team can focus on growth instead of downtime.

  • 24/7 infrastructure monitoring
  • Network & system administration
  • IT consulting & strategy
  • Data backup & security management
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Flexible Plans for Every Business Size

Choose a plan that fits your call volume and support needs — all plans are fully customizable.

Starter

For small businesses

$799/mo
  • Up to 500 calls/month
  • Business hours coverage
  • Email support
  • Monthly reporting
Choose Plan

Enterprise

For high-volume operations

Custom
  • Unlimited call volume
  • 24/7 dedicated team
  • Omnichannel support
  • Real-time dashboards
  • Custom SLAs
Contact Sales

Not Sure Which Plan Fits You?

Talk to our team and we'll recommend the right solution for your business.

Get Free Consultation
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